Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of denise noone

denise noone

November 22, 2023

5  out of  5 rating by denise noone
"Fast honest and personal help, every times i call"
Profile photo of Rashaad Butler

Rashaad Butler

August 10, 2023

3  out of  5 rating by Rashaad Butler
"🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩The lady who answers the phone is sweet and I just accidentally hit 3 stars instead of 2 STARS! Its a scam! First 6 months they gave me a fair market rate. Then they literally went up $55 dollars a month without verbally informing me. What happened to the "recorded" agreement like we had the first 6 months! They are in my opinion a 6mo SCAM 🚩🚩🚩🚩🚩🚩🚩🚩. The supervisor! Had no customer service skills in explaining the matter. She started talking about what other companies are doing. You DON'T talk about other companies when you advertising for customers why you talking about them now! Sounded like a child making excuses! No go for me at ROSS CAVINESS/ STATE FARM IN KILLEEN!"
Profile photo of Vernell Woods

Vernell Woods

November 16, 2022

5  out of  5 rating by Vernell Woods
"They are there for you!!"
Profile photo of Liz Rainey

Liz Rainey

September 23, 2022

5  out of  5 rating by Liz Rainey
"I have known Ross Caviness since he started this State Farm agency back in 1985. He is a very caring State Farm agent. Your property could not be in better hands. Ross has had his office in the same location all this time, most members of his team have been with him for decades. If that does not speak for itself, I don't know what does. Ross is dedicated, caring, and very knowledgeable in insurance matters. I can recommend him wholeheartedly!"
Profile photo of Mickella Lennard

Mickella Lennard

August 16, 2022

4  out of  5 rating by Mickella Lennard
"Mr Caviness is very patient and explained things to you so you can grasp it. !"
Profile photo of Carmen Edwards

Carmen Edwards

November 21, 2020

5  out of  5 rating by Carmen Edwards
"The pizza was perfect and so was the staff.💞"
Profile photo of Francine Singer

Francine Singer

September 27, 2019

4  out of  5 rating by Francine Singer
"I took my husband to cancel his vehicle insurance with this company."
Profile photo of Roy Sampson

Roy Sampson

August 30, 2019

5  out of  5 rating by Roy Sampson
"The best of the best"
Profile photo of Garry Mann

Garry Mann

December 17, 2018

1  out of  5 rating by Garry Mann
"Just passed by"
Profile photo of sweatnautomotive


September 22, 2016

5  out of  5 rating by sweatnautomotive
"Great guy, always there to help in tough situations with other insurance companies giving you the run around. He gets the job done when others can't. Thank you Ross!"
Profile photo of Priscilla Pua

Priscilla Pua

January 21, 2016

5  out of  5 rating by Priscilla Pua
"Ross will be willing to help when you ask for help. Thank Ross! God bless :)"